Global 500 Chemicals Company Improves Team Performance by 75% with Coaching

Introduction

This case study of a Global 500 chemicals company is based on a December 2019 survey of InsideOut Development customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“InsideOut Development’s coaching approach and tools are easy to apply.”

“[InsideOut Development] helped us create a coaching culture of development and process improvement across all business areas.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select InsideOut Development:

• Top purchasing drivers for investing in InsideOut Development:
  • More effective coaching by managers and leaders
  • More effective cross-functional communication
  • Greater performance and communication through coaching conversations
  • Better success in building a coaching culture
  • Creating a shared language for performance improvement

Use Case

The key features and functionalities of InsideOut Development that the surveyed company uses:

• Departments that utilize InsideOut Development methodologies/programs:
  • Sales
  • Accounting
  • IT
  • Marketing
  • Customer Success
  • Executive/Leadership Team
  • Customer Service
  • Manufacturing Line
  • All department people leaders

• How they measure coaching success at their organization:
  • Improved work culture
  • Improved managerial confidence
  • Decreased turnover
  • Increased 1:1 consistency

Results

The surveyed company achieved the following results with InsideOut Development:

• Key benefits realized since working with InsideOut Development:
  • Improved quality of performance management conversations
  • Greater employee growth and development
  • Improved comfort levels among managers and supervisors leading difficult conversations
  • Improved employee engagement/satisfaction
  • Increased retention

• Improvement realized in the following areas since working with InsideOut Development:
  • Specific team performance metrics: more than 75%
  • Manager-employee conversations: more than 75%

• Realized an impact immediately after implementing InsideOut Coaching.
• Agree that InsideOut Development is easily adaptable and delivers exceptional customer service to meet their organization’s needs.

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