Freeport McMoRan Inc. Sees Rapid Impact with InsideOut Coaching

Introduction

This case study of Freeport-McMoRan Inc. is based on a December 2019 survey of InsideOut Development customers by TechValidate, a 3rd-party research service.

“InsideOut’s coaching approach and tools are easy to apply.”

Challenges

The business challenges that led Freeport McMoRan to evaluate and ultimately select InsideOut Development:

• Top purchasing drivers for investing in InsideOut Development:
  • More effective coaching by managers and leaders
  • Greater performance and communication through coaching conversations
  • Better success in building a coaching culture
  • Implementation of a coaching mindset to drive performance/bench strength/engagement

Use Case

The key features and functionalities of InsideOut Development that Freeport McMoRan uses:

• Departments that utilize InsideOut Development methodologies/programs:
  • Sales
  • Accounting
  • IT
  • Marketing
  • Customer Success
  • Executive/Leadership Team
  • Customer Service

• How they measure coaching success at their organization:
  • Improved employee satisfaction
  • Improved work culture

Results

Freeport McMoRan achieved the following results with InsideOut Development:

• Realized an impact within the first few weeks after implementing InsideOut Coaching.
• Strongly agree that InsideOut Development is easily adaptable and delivers exceptional customer service to meet their organization’s needs.

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