Empower Your Team's Critical Thinking: Northern Tool & Equipment's Success

Northern Tool + Equipment is committed to cultivating new leadership from within. The company sought to equip first-time managers with the essential skills they need to get work done.

As a result of InsideOut Coaching, the company observed an overall increase in productivity as employees learned to problem solve without relying on their managers and supervisors.

“InsideOut Coaching gives managers a common leadership language. It empowers them to lead others and unleash their team’s potential to achieve business goals.”

The Challenges

• Northern Tool + Equipment (NTE) is committed to cultivating new leadership from within. While this has proven to be a successful succession strategy, it also creates challenges.
• Managers who were previously individual contributors suddenly find themselves responsible for leading their peers
• The company sought to equip managers who are in a leadership role for the first time with the essential skills they need to get work done at NTE

The Solutions

• The Learning and Development department created the Management Basics Program (MBP), a leadership program targeted to new managers and supervisors
• The MBP empowers program participants to conduct coaching conversations, attract and hire the right people, lead through change and transition, and manage employee performance
• The Learning and Development department introduced InsideOut Coaching as an integral piece of this leadership program and the Leadership Boot Camp Program, a leadership program targeted to seasoned managers and directors

The Results

As a result of using InsideOut Coaching in its leadership programs, the company observed:

• An overall increase in productivity as program participants learn to problem solve without relying on their managers and supervisors

In addition, employees who completed the MBP:

• Gained a greater understanding of their current coaching effectiveness
• Increased the quality of coaching conversations with their direct reports
• Cultivated a new coaching relationship with a Leadership Boot Camp graduate to continue development and on-the-job growth

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