Arkema Increases Manager/Employee Performance with Coaching

Introduction

This case study of Arkema is based on a December 2019 survey of InsideOut Development customers by TechValidate, a 3rd-party research service.

“The program takes a very practical approach to coaching which has resonated well with my client groups.”

“InsideOut Development’s coaching model and tools drive key performance metrics for my team.”

“Introducing and utilizing the InsideOut Coaching model and resources has enabled our organization to develop a common language and approach, which has translated into an increase in effective coaching conversations and higher levels of manager/employee alignment and performance.”

Challenges

The business challenges that led Arkema to evaluate and ultimately select InsideOut Development:

• Top purchasing drivers for investing in InsideOut Development:
  • More effective coaching by managers and leaders
  • Better success in building a coaching culture
  • Implementation of a coaching mindset to drive performance/bench strength/engagement

Use Case

The key features and functionalities of InsideOut Development that Arkema uses:

• Departments that utilize InsideOut Development methodologies/programs:
  • Sales
  • Accounting
  • IT
  • Marketing
  • Customer Success
  • Executive/Leadership Team
  • Customer Service
  • Manufacturing Line
  • Human Resources

• How they measure coaching success at their organization:
  • Improved work culture
  • Improved managerial confidence
  • Increased employee engagement survey scores

Results

Arkema achieved the following results with InsideOut Development:

• Key benefits realized since working with InsideOut Development:
  • Improved comfort levels among managers and supervisors leading difficult conversations
  • Improved employee engagement/satisfaction
  • Increased number of meaningful conversations between managers and employees

• Improvement realized in the following areas since working with InsideOut Development:
  • Employee engagement
  • Retention
  • Specific team performance metrics Internal promotions
  • Manager-employee conversations

• Arkema realized an impact on their performance metrics within the first few weeks after implementing InsideOut Coaching.
• Representatives strongly agree that InsideOut Development is easily adaptable and delivers exceptional customer service to meet their organization’s needs.
• *They found that InsideOut’s coaching approach and tools are easy to apply.

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