1st Franklin Financial Corporation Increases Employee Growth with Coaching

1st Franklin Financial Corporation increased employee growth and development through meaningful conversations with InsideOut Development.

Introduction

This case study of 1st Franklin Financial Corporation is based on a December 2019 survey of InsideOut Development customers by TechValidate, a 3rd-party research service.

“[The InsideOut] coaching model works for everyone by providing structure for coaching conversations.”

“InsideOut Development’s coaching model and tools drive key performance metrics for my team.”

“InsideOut’s coaching approach and tools are easy to apply.”

Challenges

The business challenges that led 1st Franklin Financial to evaluate and ultimately select InsideOut Development:

• Top purchasing drivers for investing in InsideOut Development:
  • More effective coaching by managers and leaders
  • Greater performance and communication through coaching conversations
  • Better success in building a coaching culture

Use Case

The key features and functionalities of InsideOut Development that 1st Franklin Financial uses:

• Departments that utilize InsideOut Development methodologies/programs:
  • Accounting
  • IT
  • Marketing
  • Customer Success
  • Executive/Leadership Team
  • Customer Service
  • Branch Operations

• How they measure coaching success at their organization:
  • Improved managerial confidence

Results

The surveyed company achieved the following results with InsideOut Development:

• Key benefits realized since working with InsideOut Development:
  • Experienced greater employee growth and development
  • Increased number of meaningful conversations between managers and employees
• Improvement realized in the following areas since working with InsideOut Development:
  • Employee engagement
  • Retention
  • Specific team performance metrics
  • Internal promotions
  • Manager-employee conversations
• Realized an impact within the first few weeks after implementing InsideOut Coaching.
• Strongly agree that InsideOut Development is easily adaptable and delivers exceptional customer service to meet their organization’s needs.
  
  

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