Rethinking Accountability in the Workplace
I’ve been thinking about accountability lately, probably because I spent another Monday morning in a meeting where three people sheepishly admitted they hadn’t done what they promised last week.
You know the meeting.
You’ve been in that meeting.
Some of us are that meeting.
It got me wondering: What if we just said what we were going to do, did what we said, and here is the radical part?
That’s the core of a concept I call SayDoCo. It may sound like a productivity hack or a puzzle, but it’s common sense with a brand name.
The Framework We All Use (But Don’t Talk About)
SayDoCo is deceptively simple:
Say what you will do.
Do what you say.
Communicate the moment you know you can’t.
I realize this sounds about as revolutionary as suggesting we all try breathing regularly or perhaps eating food when hungry. But here's what I've noticed: we're already using this exact framework to judge everyone around us daily. We pretend we are not.
And here is the truth: we judge people by this standard daily—we just don’t name it.
- A colleague promises to review your document by Thursday, but ghosts you until Tuesday. You notice.
- A teammate delivers on every promise. You trust them with bigger things.
- Someone warns you they are running behind. You respect the honesty.
We are all secretly SayDoCo critics.
Why It Matters
I think SayDoCo isn't just a nice to have quality or skill, it is the minimum requirement for any job.
Without it, you get endless status meetings, micromanagement theater, and that special brand of organizational anxiety of never knowing if work will get done.
With it, people need far less babysitting, teams move faster, leaders sleep better, and trust becomes a real operating currency.
High SayDoCo equals high respect, not because you are superhuman, but because people can plan around you. They can sleep on Sunday without wondering if they will blow up on Monday.
The magic happens in component three: communicating early when you can't deliver. That's the difference between turning your problem into everyone's emergency and creating space for actual problem-solving.
The Respect Equation
I have a theory, backed by exactly zero scientific studies but a lifetime of workplace observations: High SayDoCo = High Respect.
It’s not about being a superhero who never misses a deadline; it’s about being reliable. People can plan around you. They can commit to their boss knowing you will deliver or give them enough notice to adjust.
This kind of reliability is worth more than raw talent. Smart people with poor SayDoCo create chaos. People with excellent SayDoCo create the foundation for everything else.
The Magic of Component Three
The first two parts are obvious: Say what you will do and Do what you say.
But communicating early when you can’t deliver? That’s the game changer.
But that third part, communicating the moment you know you can’t, that's where it gets interesting. This is the difference between people who merely keep their promises and people who become genuinely valuable teammates.
Because here's the thing: stuff happens. Priorities shift, systems break, life intrudes. The question isn't whether you will occasionally miss a commitment (you will), it's what you do when you see it coming.
It’s the difference between “Sorry, I couldn’t get this done” and “I’ve hit a snag. When can we talk about options?”
The people who wait until the deadline to announce they couldn't deliver are turning their problem into everyone else's emergency. The people who flag the issue three days early create space for problem-solving.
Why Leaders Should Coach to SayDoCo
SayDoCo offers something very concrete and measurable for performance conversations:
- Did you communicate your deliverables and deadlines?
- Did you follow through?
- Did you speak up early when plans went sideways?
When teams consistently practice these habits, trust grows. With trust comes the freedom to take on bigger, more complex work.
These are behaviors you can observe, practice, and improve. And my observation is that people who nail SayDoCo consistently experience higher levels of trust from others.
Making SayDoCo the Cultural Baseline
What if SayDoCo was how we worked, no corporate initiative, no branded campaign, just a shared expectation?
I believe this alone would solve 70% of “management problems.” Not because people would suddenly be perfect, but because issues would surface early enough to address.
Teams that work this way are more aligned and move faster because no one is secretly three weeks behind on everything.
Start Today—No Permission Required
The beauty of SayDoCo is that you don’t need approval, a budget, or a new system. You start with your next commitment.
- Be specific about what you will deliver and when.
- Follow through.
- If something changes, communicate early.
Then watch:
- How much mental energy you save
- How much trust you build
- How quickly your relationships improve
I'm not claiming SayDoCo will solve all workplace dysfunction or turn you into the next great business leader. But I do think it's the foundation that makes everything else possible.
Make SayDoCo Your Competitive Advantage?
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