Fortune 500 Aerospace & Defense Company Fosters Ownership with Coaching

Introduction

This case study of a Fortune 500 aerospace & defense company is based on a December 2019 survey of InsideOut Development customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“InsideOut Development has provided our leaders with a framework for having important conversations with each other and their team members.”

“InsideOut Development’s coaching model and tools drive key performance metrics for my team.”

“The materials presented in InsideOut Coaching are straightforward and easy to understand and use.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select InsideOut Development:

• Top purchasing drivers for investing in InsideOut Development:
  • More effective coaching by managers and leaders
  • Better success in building a coaching culture
  • Creating a shared language for performance improvement
  • Implementation of a coaching mindset to drive performance/bench strength/engagement

Use Case

The key features and functionalities of InsideOut Development that the surveyed company uses:

• Departments that utilize InsideOut Development methodologies/programs:
  • IT
  • Executive/Leadership Team
  • Customer Service
  • Manufacturing Line
  • HR
  • Engineering
  • *Finance

Results

The surveyed company achieved the following results with InsideOut Development:

• Key benefits realized since working with InsideOut Development:
  • Improved employee engagement/satisfaction
  • Increased number of meaningful conversations between managers and employees
  • Greater employee ownership of outcomes

• Improvement realized in the following areas since working with InsideOut Development:
  • Employee engagement: 25-50%
  • Retention: 25-50%
  • Specific team performance metrics: 25-50%
  • Internal promotions: 25-50%
  • Manager-employee conversations: 25-50%

• Realized an impact within the first few weeks after implementing InsideOut Coaching.
• Agree that InsideOut Development is easily adaptable and delivers exceptional customer service to meet their organization’s needs.
• *Representatives found that InsideOut Development’s coaching approach and tools are easy to apply.

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