Ask Better Questions: The Leadership Skill That Builds Connection and Ownership

A Perspective on Asking the Right Questions   When I first became a leader, I was sure I knew what the job required. I had been promoted because I had strong ideas and could solve problems quickly. My value, as I understood it, was being resourceful, having answers, and helping people get unstuck.   Then …

Struggles Can Lead to Breakthroughs

When someone is struggling at work, our first instinct is to step in, give advice, or provide a few helpful suggestions.   When we know the answer, it is natural to want to share it. Yet sometimes the most well-intentioned ‘advice’ is the very thing standing between someone and their breakthrough. The struggle is what …