Introduction
This case study of Freeport-McMoRan Inc. is based on a December 2019 survey of InsideOut Development customers by TechValidate, a 3rd-party research service.
“InsideOut’s coaching approach and tools are easy to apply.”
Challenges
The business challenges that led Freeport McMoRan to evaluate and ultimately select InsideOut Development:
- Top purchasing drivers for investing in InsideOut Development:
- More effective coaching by managers and leaders
- Greater performance and communication through coaching conversations
- Better success in building a coaching culture
- Implementation of a coaching mindset to drive performance/bench strength/engagement
Use Case
The key features and functionalities of InsideOut Development that Freeport McMoRan uses:
- Departments that utilize InsideOut Development methodologies/programs:
- Sales
- Accounting
- IT
- Marketing
- Customer Success
- Executive/Leadership Team
- Customer Service
- How they measure coaching success at their organization:
- Improved employee satisfaction
- Improved work culture
Results
Freeport McMoRan achieved the following results with InsideOut Development:
- Realized an impact within the first few weeks after implementing InsideOut Coaching.
- Strongly agree that InsideOut Development is easily adaptable and delivers exceptional customer service to meet their organization’s needs.
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