A Case Study with an S&P 500 Computer Software Developer

S&P 500 Computer Software Company increased the number and quality of meaningful manager-employee conversations with InsideOut Development.

In this case study, a learning leader at an S&P 500 Software Manufacturer explains how they implemented InsideOut Coaching to improve performance management and foster employee growth and development.

Introduction

This case study of an S&P 500 computer software company is based on a June 2020 survey of InsideOut Development customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“I am extremely pleased with the InsideOut approach to GROW.”

“InsideOut Development’s coaching model and tools help my team achieve their specific goals and objectives.”

“InsideOut Coaching and the GROW Model help my team navigate difficult decisions and adapt to changing environments.”

“We have 100% of our leaders trained in GROW. All leaders in the US are InsideOut trained. That promotes the same messaging across the organization.”

Challenges

Problems the organization was attempting to solve by launching a coaching initiative and partnering with InsideOut Development:

• Managers were poor listeners and held unproductive conversations
• Managers weren’t confident holding difficult conversations that lead to change
• Employees weren’t growing or developing
  
  

Use Case

InsideOut Development tools and products the profiled organization uses:

• InsideOut Coaching In-Person Workshop
• InsideOut Coaching Virtual Instructor-Led Training (VILT) How the organization has implemented InsideOut Coaching: “We have members of my team certified to deliver the InsideOut Coaching workshop. Where we don’t have a certified facilitator, we are working to leverage the virtual option from InsideOut Development."
  
  

Results

The surveyed company achieved the following results with InsideOut Development:

• Key benefits realized in working with InsideOut Development:
  • Improved quality of performance management conversations
  • Greater employee growth and development
  • Increased number of meaningful conversations between managers and employees
    
    
• Realized an impact within the first few weeks after implementing InsideOut Coaching.
• They agree that InsideOut Development and InsideOut Coaching are easily adaptable to fit their needs.

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