Introduction
This case study of a Fortune 500 industrial manufacturing company is based on a December 2019 survey of InsideOut Development customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“[InsideOut Development offers] an easy to use product— impactful, based on solid research around what works.”
“InsideOut Development’s coaching model and tools drive key performance metrics for my team.”
“This program has integrated into our global performance management process.”
“We’ve seen sales increase in some global regions.”
“Our employees are having more conversations about their careers.”
Challenges
The business challenges that led the profiled company to evaluate and ultimately select InsideOut Development:
- Top purchasing drivers for investing in InsideOut Development:
- More effective coaching by managers and leaders
- Greater performance and communication through coaching conversations
- Better success in building a coaching culture
- Implementation of a coaching mindset to drive performance/bench strength/engagement
- Direct impact to bottom-line business objectives
Use Case
The key features and functionalities of InsideOut Development that the surveyed company uses:
- Departments that utilize InsideOut Development methodologies/programs:
- How they measure coaching success at their organization:
- Improved employee satisfaction
- Decreased turnover
- Increased employee engagement survey scores
- Increased 1:1 consistency
Results
The surveyed company achieved the following results with InsideOut Development:
- Key benefits realized since working with InsideOut Development:
- Improved quality of performance management conversations
- Experienced greater employee growth and development
- Experienced faster and more accurate decision-making
- Increased number of meaningful conversations between managers and employees
- Improvement realized in the following areas since working with InsideOut Development:
- Employee engagement
- Retention
- Internal promotions
- Manager-employee conversations
- Realized an impact within the first 1-3 months after implementing InsideOut Coaching.
- Agree that InsideOut Development is easily adaptable and delivers exceptional customer service to meet their organization’s needs.
- *Representatives find InsideOut Development’s coaching approach and tools are easy to apply.
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