Introduction
This case study of a Fortune 500 insurance company is based on a December 2019 survey of InsideOut Development customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“InsideOut Development’s coaching model and tools drive key performance metrics for my team.”
“InsideOut Development’s coaching approach and tools are easy to apply.”
“The workshop helped us build consistency in how we approach coaching.”
Challenges
The business challenges that led the profiled company to evaluate and ultimately select InsideOut Development:
- Top purchasing drivers for investing in InsideOut Development:
- More effective coaching by managers and leaders
- Greater performance and communication through coaching conversations
- Better success in building a coaching culture
Use Case
The key features and functionalities of InsideOut Development that the surveyed company uses:
- Departments that utilize InsideOut Development methodologies/programs:
- Executive/Leadership Team
- How they measure coaching success at their organization:
- Improved employee satisfaction
- Improved work culture
- Improved managerial confidence
- Decreased turnover
- Increased employee engagement survey scores
Results
The surveyed company achieved the following results with InsideOut Development:
- Key benefits realized since working with InsideOut Development:
- Experienced greater employee growth and development
- Experienced faster and more accurate decision-making
- Increased number of meaningful conversations between managers and employees
- Improvement realized in the following areas since working with InsideOut Development:
- Employee engagement
- Retention
- Specific team performance metrics Internal promotions
- Manager-employee conversations
- Realized an impact within the first month after implementing InsideOut Coaching.
- Strongly agree that InsideOut Development is easily adaptable and delivers exceptional customer service to meet their organization’s needs.
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