Introduction
This case study of a federal government is based on a December 2019 survey of InsideOut Development customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
“InsideOut Development’s coaching model and tools drive key performance metrics for my team.”
“I think InsideOut is an amazing opportunity to learn the basics of coaching.”
Challenges
The business challenges that led the profiled organization to evaluate and ultimately select InsideOut Development:
- Top purchasing drivers for investing in InsideOut Development:
- Greater performance and communication through coaching conversations
- More effective cross-functional communication
- More consistent and meaningful career development dialogue
- More effective coaching by managers and leaders
- Better success in building a coaching culture
- Better alignment between senior leaders
- Creating a shared language for performance improvement
- Implementation of a coaching mindset to drive performance/bench strength/engagement
- Direct impact to bottom-line business objectives
Use Case
The key features and functionalities of InsideOut Development that the surveyed organization uses:
- Departments that utilize InsideOut Development methodologies/programs:
- Executive/Leadership Team
- How they measure coaching success at their organization:
- Improved employee satisfaction
- Improved managerial confidence
- Increased employee engagement survey scores
Results
The surveyed organization achieved the following results with InsideOut Development:
- Key benefits realized since working with InsideOut Development:
- Faster and more accurate decision-making
- Improved quality of performance management conversations
- Greater employee growth and development
- Improved comfort levels among managers and supervisors leading difficult conversations
- Increased number of meaningful conversations between managers and employees
- Realized an impact within the first few weeks after implementing InsideOut Coaching.
- Agrees that InsideOut Development is easily adaptable and delivers exceptional customer service to meet their organization’s needs.
- Finds that InsideOut Development’s coaching approach and tools are easy to apply.
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